Privacy Policy

1. Who We Are

At Labonté Languages (“we”, “our”, “us”), we believe that language is more than communication — it’s connection, opportunity, and empowerment.

Based in Montréal, Canada, we are a language consultancy founded in May 2025, proudly registered and serving a diverse and multilingual community. Our team consists of seasoned professionals fluent in French, Spanish, Italian, German, Yoruba, Hausa, and Igbo, bridging cultures through expert translation and language education.

Whether you’re preparing for an exam, localizing documents, or navigating multilingual environments, Labonté is your trusted partner in language services.

2. Information We Collect

We may collect personal information when you:

• Contact us via email, phone, or forms on our website.
• Request certified translations, interpretation, or exam preparation services.
• Subscribe to our newsletters or updates.
• Use our website, where certain technical data (e.g., IP address, browser type, pages visited) may be collected automatically.

This may include:

• Name, email address, phone number, and mailing address.
• Documents and content you submit for translation or review.
• Payment details when applicable (processed through secure third-party providers).
• Language preferences and exam preparation needs.

3. How We Use Your Information

We use your information to:

• Provide translation, interpretation, exam preparation, and learning support services.
• Communicate with you regarding your requests, inquiries, or updates.
• Process transactions and issue receipts.
• Improve our services and website functionality.
• Send relevant updates, offers, and resources (only if you opt-in).

4. Sharing of Information

We do not sell your personal data. We may share it only in these cases:

• With trusted service providers (e.g., payment processors, email services, website hosting) under confidentiality agreements.
• When required by law (e.g., legal requests or government regulations).
• For exam preparation or certifications, if required to confirm your enrollment or results with testing bodies.

5. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand site performance and improve user experience. You can disable cookies in your browser, though some features may be limited.

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While no system is 100% secure, we strive to keep your information safe.

7. Data Retention

We retain your data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Documents provided for certified translation may be archived securely for reference, unless you request deletion.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates.
• Withdraw consent or request deletion of your information.
• Opt out of marketing communications.

To exercise these rights, please contact us (see below).

9. Children’s Privacy

Our services are intended for adults, students, and families. We do not knowingly collect personal information from children under 18 without parental consent.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on our website with a new effective date.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Labonté Languages
📧 Email: info@labontelanguages.ca
📞 Phone: +1 (514) 296-4337
📍 Montréal, Canada